1 hard skill or competency (industry competency) for Quality Control Manager
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Explains bill of material (BOM) and part numbers concerning manufacturing processes.
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Level 2 Behaviors
(Light Experience)
Reports delivery status, challenges, and resolutions to management to drive efficiency.
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Level 3 Behaviors
(Moderate Experience)
Monitors manufacturing processes by tracking key production metrics.
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Level 4 Behaviors
(Extensive Experience)
Operates monitoring systems to improve the manufacturing execution systems (MES) continuously.
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Level 5 Behaviors
(Mastery)
Drives a culture within the organization that constantly improves manufacturing processes.
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13 general skills or competencies (Job family competencies) for Quality Control Manager
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Explains potential impacts and challenges of different change management processes.
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Level 2 Behaviors
(Light Experience)
Gathers input relating to change in business processes, goals, and methodologies.
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Level 3 Behaviors
(Moderate Experience)
Prepares and updates status reports of process changes to monitor progress.
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Level 4 Behaviors
(Extensive Experience)
Oversees change management projects to prioritize multiple tasks under tight deadlines.
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Level 5 Behaviors
(Mastery)
Leads the implementation of change management to improve performance measures.
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Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Lists the basic protocols and applicable regulations in ISO.
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Level 2 Behaviors
(Light Experience)
Supports conformance to ISO standards by following procedures and work instructions.
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Level 3 Behaviors
(Moderate Experience)
Works with the management in preparing schedules for new quality practices to achieve ISO accreditation.
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Level 4 Behaviors
(Extensive Experience)
Trains employees with internal and external ISO auditing to enhance understanding of ISO standards.
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Level 5 Behaviors
(Mastery)
Monitors audit and compliance programs with ISO standards to drive system improvement.
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7 soft skills or competencies (core competencies) for Quality Control Manager
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Identifies internal and external quality management policies and standards.
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Level 2 Behaviors
(Light Experience)
Keeps quality management system data current to ensure accuracy and consistency.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to tailor the general quality control measures for specific situations.
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Level 4 Behaviors
(Extensive Experience)
Researches and recommends alternative tools and methodologies for better quality management.
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Level 5 Behaviors
(Mastery)
Promotes continuous quality improvement by collaborating with the management team to foster a culture of Total Quality Management.
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Summary of Quality Control Manager skills and competencies
There are 1 hard skills for Quality Control Manager, Manufacturing Processes.
13 general skills for Quality Control Manager, Change Management, ISO Standards, KaiZen, etc.
7 soft skills for Quality Control Manager, Budgeting, Quality Management, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Manager, he or she needs to be proficient in Budgeting, be skilled in Quality Management, and be skilled in Planning and Organizing.